Laundry Valet

Role overview

Responsibilities

• Pick up and deliver guest laundry and dry cleaning, including outside guest laundry.
• Collect bags from guest rooms and verify guest name, room number, and listed pieces.
• Count and verify items against lists; record collection and delivery times and special messages.
• Immediately report valuables found in clothing pockets.
• Check items for damage and stains and take appropriate action.
• Deliver guest items punctually and professionally.
• Assist with dryers, sorting washed laundry, inventories, and scheduled training.

Requirements and competencies

• Vocational training in laundry operations is ideal, along with previous experience in a similar role.
• Good English communication skills and a positive, friendly attitude are essential.
• Bring a service-focused approach, attention to detail, and the ability to stay calm in a busy environment.
• Relevant competencies include understanding the job, taking responsibility, recognizing differences, customer focus, adaptability, and teamwork.