indeed
Laboratory Information Systems (LIS) Support Analyst, IT, Entry Level, (On-Site, Edison, NJ)
Avantic Medical Lab
Edison, USA
Full-time
Entry
Onsite
$40,000 per year
Discovered 1 weeks ago
Laboratory Information Systems (LIS)Electronic Health Records (EHR) integration and supportClinical laboratory workflowsLIS configuration and application supportAnalyzer interfaces and data-flow troubleshootingUser training and documentation
Role Overview
Supports, maintains, and optimizes laboratory information systems and integrated EHR platforms across multiple laboratory sites.
Works with laboratory leadership, QA, IT vendors, and clinical users to support operations and deliver system projects.
Entry-level role; fresh IT graduates are welcome.
Key Skills for This Role
Laboratory Information Systems (LIS)Electronic Health Records (EHR) integration and supportClinical laboratory workflowsLIS configuration and application supportAnalyzer interfaces and data-flow troubleshootingUser training and documentation
Full Job Posting
Role overview
Supports, maintains, and optimizes laboratory information systems and integrated EHR platforms across multiple laboratory sites.
Works with laboratory leadership, QA, IT vendors, and clinical users to support operations and deliver system projects.
Entry-level role; fresh IT graduates are welcome.
Systems support and projects
- Implement, configure, upgrade, and support LIS and integrated EHR systems.
- Manage test builds, reference ranges, result formatting, reflex rules, and interfaces; troubleshoot analyzer data flow.
- Support accurate specimen tracking, result transmission, and report delivery.
- Respond to application issues, downtime events, and user requests; provide on-site and remote user support.
- Perform system audits, updates, and validation documentation; support LIS-change validation and verification for CLIA/CAP compliance.
- Coordinate upgrades, new test implementations, workflow improvements, and multiple LIS/EHR projects through completion.
Training, collaboration, and site support
- Train laboratory staff, supervisors, and end users; maintain user guides, SOPs, and training materials.
- Serve as a subject matter expert for Labgen functionality and laboratory workflows.
- Coordinate with laboratory operations, QA, compliance, IT vendors, reference laboratories, EHR vendors, and external partners.
- Support CAP, CLIA, NJDOH, and NYDOH inspection readiness.
- Travel to laboratory sites for implementations, troubleshooting, training, and go-live activities; maintain consistent configurations and workflows across locations.
- Maintain confidentiality and perform other duties as needed.
Preferred experience
- At least 1 year of healthcare or laboratory information systems experience and hands-on LIS experience.
- Experience supporting pre-analytical, analytical, and post-analytical laboratory workflows.
- Ability to work independently, prioritize tasks, meet deadlines, and communicate effectively.
- Willingness to travel between laboratory sites; the posting specifies 75% travel.
- EHR integration, clinical interfaces, and experience supporting clinical operations, patient reporting, or portals are preferred.
- Professional phone etiquette, customer-support experience, and a friendly, collaborative approach are sought.
Education and language
- Bachelor’s degree or equivalent experience is required; an IT-specific degree is not required.
- Candidates with healthcare, laboratory, or clinical backgrounds and LIS experience are encouraged to apply.
- Fluent English and other languages are preferred.
Schedule and employment
- Full-time, Monday through Friday, 9:00 a.m. to 5:30 p.m.
- On-call or after-hours support may be required for system stability.
Pay and benefits
- Pay starts at $40,000 per year.
- Benefits include a 401(k), health insurance, and paid time off.
Work location
- Work location is in person in Edison, New Jersey; the role also includes direct user support on-site and remotely and travel between laboratory sites.
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