Lab Supervisor

Job Summary:

Our Purpose & Values

Responsibilities:

• Quality, Safety & Technical Excellence
• Ensure adherence to SOPs, ISO 17025 standards, GLP, and regulatory requirements
• Maintain data integrity, accurate testing, and proper documentation
• Coach team members on quality control and laboratory best practices
• Prepare the laboratory and staff for internal and external audits
• Maintain a clean, organized, and compliant lab environment
• Promote and enforce a strong culture of safety
• Operations & Workflow Management
• Lead daily operational huddles to align on priorities, staffing, and workflow
• Manage sample tracking, data entry, and reporting through LIMS
• Allocate staffing based on testing volume and priorities
• Identify and drive process improvements to increase efficiency and throughput
• Maintain performance in a fast-paced, deadline-driven environment
• People Leadership & Development
• Supervise and develop a team of laboratory technicians
• Foster a high-performance, accountable, and engaging team culture
• Conduct performance reviews and regular 1:1 coaching conversations
• Support employee growth through training and career development
• Manage staffing plans, scheduling, and workforce planning
• Drive retention through engagement and development initiatives
• Customer Focus
• Ensure timely and accurate reporting of results
• Escalate out-of-specification results appropriately
• Support resolution of client inquiries and concerns
• Maintain professionalism in all customer interactions

Qualifications:

• Bachelor’s degree in Microbiology or the biological sciences required
• Minimum 3 years of experience leading an hourly workforce in an operations environment
• Experience in commercial laboratory testing or manufacturing preferred (e.g., food, cosmetics, tobacco)
• Strong understanding of quality and safety standards
• Ability to interpret technical and regulatory documents
• Excellent written and verbal communication skills
• Strong problem-solving and decision-making abilities
• Experience working in fast-paced, dynamic environments
• Technical & Analytical Skills
• Working knowledge of statistical concepts and data interpretation
• Ability to apply mathematical concepts such as percentages, ratios, and proportions
• Work Environment & Physical Requirements
• Exposure to laboratory conditions including chemicals, biological materials, and varying noise levels
• Required use of personal protective equipment (PPE)
• Ability to stand, walk, and perform repetitive tasks for extended periods
• May occasionally lift up to 50 pounds
• Schedule may include nights and weekends based on business needs
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• We are an Equal Opportunity Employer and make employment decisions without regard to protected characteristics under applicable law.

Technical & Analytical Skills

Work Environment & Physical Requirements

Preferred Qualifications

• Experience in commercial laboratory testing or manufacturing preferred (e.g., food, cosmetics, tobacco)