Lab Receptionist

About the Role

Key Responsibilities

• **Front Desk Management:** Greet patients and visitors politely, answer phone calls, and respond to inquiries about lab services and reports.
• **Patient Registration:** Collect and input patient details into the lab system, generate lab request forms, and assign sample IDs.
• **Sample Coordination:** Label and track samples accurately; ensure they reach the correct testing department.
• **Report Handling:** Manage and file test results, notify patients when reports are ready, and print or email them as needed.
• **Billing & Payments:** Process payments for lab services, issue receipts, and maintain accurate financial records.
• **Communication & Coordination:** Act as a link between patients and lab technicians; maintain confidentiality of all patient data.
• **Record Keeping:** Keep detailed records of tests and reports and support inventory management for reception supplies.

Requirements

• Prior experience in a **medical or laboratory reception role** preferred.
• Strong communication and customer service skills.
• Basic computer literacy and familiarity with lab management or hospital systems.
• Attention to detail, professionalism, and confidentiality.

Why Join Us

• Be part of a growing diagnostics team committed to quality and care.
• Supportive work environment with opportunities for professional growth.

Job Types: Full-time, Permanent