L2 Engineer – Fortinet SD-WAN

About This Role

We are hiring for L2 Engineer– Fortinet SD-WAN to join one of our major clients based out of UAE.

Job Details:

Role- L2 Engineer– Fortinet SD-WAN

Work Location- Dubai, UAE

Employment type- Contract- 12 months & extendable

Job Description:

Technical Support and Troubleshooting

• Provide Level 2 (L2) support for Fortinet SD-WAN solutions, including FortiGate firewalls, SD-WAN controllers, and related devices.
• Troubleshoot escalated issues related to SD-WAN connectivity, routing, application performance, and configuration.

SD-WAN Configuration and Management

• Configure and manage Fortinet SD-WAN policies, including dynamic path selection, traffic shaping, and application-aware routing.
• Implement and maintain Fortinet security features, such as VPNs, firewalls, and intrusion prevention systems (IPS).
• Monitor SD-WAN performance using Fortinet tools such as FortiManager and FortiAnalyzer

Performance Monitoring and Reporting

• Use Fortinet monitoring tools (e.g., FortiAnalyzer, FortiManager) to track SD-WAN health and performance.

Experience:

• 5+ years of experience in network SD WAN solutions.
• Hands-on experience with Fortinet SD-WAN solutions and FortiGate devices.
• Proven expertise in troubleshooting and resolving SD-WAN-related issues.

Technical Skills:

• Strong knowledge of Fortinet SD-WAN solutions, including FortiGate firewalls and FortiManager.
• Proficiency in network protocols (e.g., TCP/IP, BGP, OSPF, DNS, DHCP, VPNs).
• Experience with dynamic path selection, link failover, and application-aware routing.
• Familiarity with Fortinet security features, such as IPS, firewalls, and VPNs.
• Knowledge of ITSM platforms (e.g., ServiceNow for incident and problem management