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KYC Middle Office Analyst

JPMorgan Chase
Riyadh Region, KSA
Full-time
Mid
Onsite
Discovered 2 weeks ago
Communication

Full Job Posting

Job responsibilities

  • Address escalated service issues effectively, maintaining high standards of customer service.
  • Act independently and make strategic decisions based on data, insight, and experience.
  • Support client onboarding and fulfill AML and KYC requirements, ensuring compliance and risk assessment.
  • Conduct thorough investigations to establish AML typologies and produce accurate reports of findings.
  • Identify opportunities to refine processes, increase operational efficiencies, and manage stakeholder relationships.
  • Analyze transaction data to identify patterns and verify legitimacy, interacting with bankers and customers to obtain necessary information.

Required qualifications, capabilities, and skills

  • Strong written and verbal communication skills in Arabic and English is a must.
  • Exceptional research and analytical skills for analyzing large amounts of unstructured data.
  • Client-focused with strong customer service skills and ability to multi-task in a high-volume work schedule.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and strong digital/AI literacy.
  • Ability to act independently, make strategic decisions, and manage stakeholder relationships effectively.
  • Strong problem-solving and communication skills to resolve internal and external customer concerns.
  • Strong organisational skills with high attention to detail.

Preferred qualifications, capabilities, and skills

  • In-depth knowledge of KYC/AML policies and experience in risk, audit, or process improvement.
  • Ability to motivate and collaborate with teams using empathy and emotional intelligence.
  • Experience with mainframe and PC-based systems, and digital process automation.
  • Project management and process improvement experience.
  • Resilience and adaptability in fast-paced, high-pressure environments.

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