Kiosk Sales Advisor

About This Role

Role Accountabilities

• Proactively welcome the customers and foster a boastful relationship with customers through sincere interaction. Meet customer’s needs through constant support, answer routine questions, fulfill their requirements of related products .
• Cross and upsell products and services at every given opportunity and carry out demonstrations of devices and accessories. Help team to reach and exceed sales targets and ensure to take the initiative to stay well-informed to the latest services and phone mobiles features.
• Achieve optimum level of customer feedback through written reports on challenges and inquiries. Ensure to Retain good condition of supplies; fittings, stationery, marketing materials and products in the shop/store.
• Report and deliver the daily cash and credit cards vouchers as well for the company services, which require applications. And report day-to-day challenges to Retail store Manager incorporating simple recommendations and feedback.
• Meet the work regulations; apparel, looking, behavior & attendance as set by Division Manager. Attend constantly the training and coaching session, which set by the management.
• Keep oneself up to date with the latest products & services on offer .Know and apply the data protection laws when and where relevant. and share knowledge and expertise with each one in the team.
• Ensure standards for quality and customer experience are met, while helping to drive the store’s all KPI .
• Be co-responsible for the upkeep of the store in terms of display, stock, and general upkeep, opening and closing procedures. And be responsible for one’s cash-float and takings and support. End-of-Day reconciliation and administration procedures. Handle occasional cash deposits assigned by the supervisor.
• Use the various IT systems according to the company’s procedures. Performs related tasks consistent with skills and abilities and general responsibilities as assigned by the Line Manager.

Required Knowledge and Experience

• Minimum 2-3 years of retail sales experience preferably in telecommunication sector
• Knowledge and an understanding of working in a fast-paced environment with experience of addressing customer concerns and inquiries as well as resolving customer complaints.
• Arabic speaker

Job Type: Full-time

Pay: From QAR4,000.00 per month

Work Location: In person