Key Client manager
Skills
About This Role
Role Overview
We are seeking an experienced Key Account
Specialist
to lead client relationship management, drive revenue growth, and oversee strategic accounts in the software solutions industry with a strong preference for healthcare sector experience.
The candidate will manage end-to-end client engagement, including bidding, tenders, and large-scale healthcare projects.
Key Responsibilities
- Manage and grow key client accounts within healthcare and enterprise software domains.
- Lead the tendering and bidding process (RFP, RFQ, proposal submissions).
- Build and maintain strong, long-term client relationships with hospitals, healthcare providers, and government stakeholders.
- Develop account plans, sales forecasts, and strategies to achieve revenue targets.
- Collaborate with pre-sales, technical, and delivery teams to ensure customer satisfaction.
- Identify new business opportunities and upselling/cross-selling within existing accounts.
- Track market trends, competitor activities, and provide insights to management.
- Ensure compliance with regulatory and contractual requirements in Saudi Arabia .
Requirements
- Bachelor’s degree in Business, IT, or related field.
- 3–6 years’ proven experience in Key Account Management, ideally in Software/Healthcare solutions.
- Strong experience in government tenders / bidding processes.
- Solid understanding of software solutions (ERP, HIS, EMR, Cloud, or Healthcare IT systems).
- Excellent negotiation, communication, and presentation skills.
- Ability to manage multiple high-value accounts simultaneously.
- Fluency in English (Arabic is a plus).
- Based in Riyadh with flexibility for travel.
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