Key Accounts Manager / Key Accounts Executive (Private Label)

Overview

Key Responsibilities

• Manage and grow relationships with key **private label B2B clients**, ensuring high customer satisfaction and repeat business
• Act as the main point of contact for clients, handling end-to-end communication and project execution
• Lead **end-to-end private label projects**—from concept development, fragrance selection, sampling, approvals, to final delivery
• Coordinate sourcing of **premium fragrance oils** aligned with client requirements and brand positioning
• Work closely with internal teams (procurement, production, design, packaging, logistics) to ensure timely delivery of private label products
• Manage supplier/vendor communications for specifications, pricing, sampling, and approvals
• Handle **costing, budgeting, and pricing** for private label projects to ensure profitability
• Track project timelines and ensure all deliverables are met within agreed deadlines
• Identify opportunities to upsell/cross-sell within existing key accounts
• Maintain proper documentation of client requirements, approvals, and project status

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field
• Proven experience in **fragrance or fragrance oil industry**, with exposure to **private labelling**
• Strong experience in **B2B key account management**
• Hands-on experience managing **end-to-end product development projects**
• Knowledge of fragrance sourcing, sampling, and product lifecycle processes
• Strong coordination and stakeholder management skills
• Excellent communication and negotiation abilities

Job Type: Permanent