Key Accounts Executive
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Key skills for this role
About the Role
Acquire new partners, maintain relationships, deliver customer service, manage reports, and support training while demonstrating resilience and creativity.
Key Skills for This Role
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Overview
Acquire new Tredex Partners, comprising of full showrooms with signboards.
Build and maintain strong, long-lasting relationships with current clients, ensuring their needs are met and exceeded.
Deliver outstanding customer service, ensuring that every Partner interaction is authentic and tailored to their requirements.
Support Tredex partners to increase their sell-out
Manage daily and weekly reports to track client interactions and identify opportunities for growth.
Present and sell company products and services to Tredex Partners with enthusiasm and professionalism.
Prepare action plans and schedules to engage with Tredex Partners regularly and strengthen relationship.
Follow up on new leads and referrals generated from field activities, nurturing relationships to enhance client loyalty.
Develop presentations, proposals, and contracts that align with client expectations and company standards.
Support in managing the stock and prices of the division by maintaining up-to-date knowledge of product offerings and market trends.
Ensure smooth account management through quality checks and follow-up communications.
Identify and resolve client concerns promptly to enhance satisfaction and loyalty.
Manage Tredex Partners merchandizing and proper display.
Provide Training to Tredex partner teams.
Prepare status reports on Partner interactions, highlighting successes, challenges, and opportunities for improvement.
Contribute to special initiatives and promotions to optimize inventory and enhance Partner engagement including marketing needs in coordination with internal team.
Coordinate shipping schedules and delivery of products, ensuring timely and efficient service.
Lead on negotiations of agreement between client & SARA following internal policies.
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