workable
Key Account Manager UK
Base.com
Brighton, GBR
Full-time
Manager · 2+ years experience
Onsite
Discovered 1 weeks ago
Account management
Key Skills for This Role
Account management
Full Job Posting
Requirements
- Expert knowledge of the Base product or similar SaaS e-commerce platfor
- Minimum 2 years of experience in Account Management or Customer Success roles
- Highly developed communication and interpersonal skills
- Excellent work organisation and the ability to work independently
- Customer-centric mindset with a strong commitment to ensuring client satisfaction
- Experience in the e-commerce and/or SaaS industry is a significant plus
- Proficiency in English
Responsibilities
- Building and maintaining long-term relationships with Enterprise clients
- Providing comprehensive customer service for Enterprise accounts, including troubleshooting and technical support related to our product
- Managing a dedicated client portfolio
- Proficiency in using various e-commerce systems and tools
Benefits
- Own product - we decide how we want to develop
- Joining an organisation in a phase of rapid growth
- A lot of independence
- Hybryd work
- Long-term cooperation
- Full Time / Salary + Bonus
About Base.com
E-commerce250 employeesFounded 2010
SaaS platform for multi-channel e-commerce order and inventory management.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer