Key Account Manager

Manage our existing client base and analysing their needs to increase sales

Conducting site audits to ensure everything is operating as expected on-site

Develop and maintain strategic business relationships with customer base within major accounts

Develop proposals appropriate to customers' needs, including product, service and cost options

Facilitate the resolution of any operational and accounts issues by actively resolving all first-line queries and escalating where required

Document all customer contact information into company systems and applications

Monitor competitor and market activity, reporting significant developments to management and monitor market trends through personal contact with customers

Previous experience in a similar role

Strong customer service skills

Ability to balance required field activity whilst managing speedy client response timelines

Strong selling and negotiating skills

Versatility to build rapport with stakeholders at all levels

Excellent organisational and time management skills with the ability to prioritise tasks and meet deadlines

Excellent communication skills, both written and verbal

Ability to multitask in a fast-paced environment

Intermediate Microsoft Office skills

Good attention to detail

The successful candidate must be able to pass a pre-employment medical, drug and alcohol screen as well as background checks.

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

You will be welcomed into a friendly and competitive team that are highly motivated and focused on achieving goals and results.