Key Account Manager MEA

Job Description

• If you enjoy building deep customer relationships, spotting commercial opportunities, and driving tangible revenue growth, this role gives you the platform to make a visible impact in a high-growth region.
• You will take ownership of a growing portfolio of enterprise customers across the Middle East & Africa and Asia Pacific to drive their long-term commercial success together with our partners.
• This role sits at the center of Planon’s partner-led strategy: together with our partners you will turn existing customers into larger, more strategic relationships by identifying growth opportunities, shaping account strategies, and leading expansion deals end-to-end.
• What You’ll Be Doing Together With Our Partners
• Drive growth across an existing portfolio of customers by identifying and closing upsell, cross-sell, and renewal opportunities
• Working closely with partner account teams
• Build and execute account plans focused on expanding footprint, value, and long-term revenue
• Commercial conversations with senior stakeholders, aligning customer needs with Planon’s solutions
• Collaborate with partners and internal teams to ensure strong adoption and uncover new opportunities
• Identify risks early (churn, low engagement) and take proactive action to protect and grow revenue

Profile

• We’re looking for a commercially driven Key Account Manager who can grow complex enterprise customers in a partner-led environment and take full ownership of long-term revenue.
• 5+ years of experience in enterprise software sales or account management
• Proven track record in growing existing accounts (upsell, cross-sell, renewals)
• Experience working in partner-led or indirect sales environments
• Strong commercial ownership combined with stakeholder management skills
• Background in SaaS / ERP environments (SAP ecosystem is a strong advantage)
• Fluent in English and Arabic
• Based in Dubai
• We offer
• A healthy work-life balance with the flexibility of hybrid working.
• We foster a collaborative and learning-oriented environment, offering continuous development and meaningful training opportunities.
• Additionally, you will work on challenging projects with world-leading clients, gaining extraordinary experiences.
• Join us on our journey to become the recognised world leader in Smart Sustainable Building Management software solutions.
• How do we do this?
• By putting our people at the heart of our company and creating an inspiring and safe environment that allows all of us to work, learn, live, and play!
• Planon is an Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.
• Excited to build connections and make an impact?
• Join us, apply today and lets shape the future together!

Job Details

About The Company

Report