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Key Account Manager -GCC

WaterWipes
Dubai, UAE
Full-time
Entry
Onsite
Discovered 3 weeks ago
Key account managementDistributor relationship managementFMCG salesSales analysisForecasting and demand planningCommercial reporting

Full Job Posting

Role overview

This new role is part of WaterWipes’ Developing Markets team and supports commercial execution across the GCC.

The role reports to the Regional Business Manager – GCC and works with distributors, customers, and internal teams.

Markets include Bahrain, Jordan, and Iraq, with support for distribution partners in the UAE and Saudi Arabia.

The role combines relationship management, sales analysis, forecasting, customer administration, and commercial reporting.

Commercial and distributor responsibilities

  • Manage and develop distributor relationships across the GCC and follow through on actions, commitments, and commercial plans.
  • Monitor sales, volume, distribution, promotional activity, and other commercial indicators to identify opportunities, risks, and required actions.
  • Support customer and distributor business reviews, prepare presentations, and ensure agreed actions are completed.
  • Contribute to forecasting and demand planning by monitoring stock, reviewing sales trends, and working with partners to improve forecast accuracy.

Trade and retail execution

  • Support pricing, promotional, and trade investment activity; evaluate performance and recommend improvements.
  • Work with the Shopper Activation Manager on retailer activations, promotional programmes, and key trading events, particularly in the UAE and Saudi Arabia.
  • Monitor online availability, product content, and digital shelf execution across key retail customers and identify ways to improve visibility and engagement.
  • Work with Marketing, Finance, Category, and Supply Chain to support distributors and deliver regional plans.

Candidate profile

  • Approximately two to five years of experience in FMCG sales, account management, trade marketing, or commercial operations.
  • Understanding of distributor and retailer operations and ability to balance relationships with commercial follow-through.
  • GCC experience is valuable; FMCG, consumer health, beauty, personal care, or toiletries experience is also valuable.
  • Comfort with sales reports, forecasts, and commercial data, and ability to turn analysis into clear actions.
  • Strong Excel and PowerPoint skills; Nielsen, Circana, or similar market data experience is advantageous.
  • Fluent English is required; Arabic capability is beneficial. A Business, Commerce, Marketing, or related degree is preferred.

Location and travel

  • This is a remote role based in Dubai, UAE.
  • Travel across the GCC is required to meet distributors, customers, and internal stakeholders.
  • Candidates must be comfortable working independently while staying connected to the wider team.

Role approach and growth

The position calls for ownership, reliable follow-through, credible relationship building, commercial curiosity, collaboration, flexibility, and accountability.

The first 90 days include learning the business, taking ownership of key relationships, beginning to lead commercial discussions, and developing plans for sales targets and regional growth.

The role offers exposure to multiple GCC markets and senior commercial stakeholders; its scope may develop as the region grows.

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