Key Account Manager — DuPont Water Solutions

About the Role

Minimum Qualifications

• Bachelor’s degree in relevant fields such as business, engineering, science, or manufacturing.
• Account management or commercial sales experience in water treatment or a related industrial market, such as filtration, industrial equipment or chemicals.
• Experience managing and growing existing customer relationships.
• Working technical knowledge of water treatment products, and the judgment to know when to bring in specialists.
• Strong skills in quotes, proposals, negotiation and forecasting.
• Clear communication, strong organization and a collaborative style.
• Ability to travel up to 30% across the territory.

Preferred Qualifications

• 5+ years of experience in water treatment.
• Experience selling to OEM customers.
• Familiarity with reverse osmosis, membrane separation, ion exchange or related technologies.
• Experience with project-based purchasing and variable demand.
• Experience with CRM and forecasting tools.
• How Success Is Measured
• Retention and growth of OEM accounts.
• Sales and profitability results.
• Forecast accuracy and timeliness.
• Responsive, high-quality customer support.
• Strong teamwork with customer service and technical teams.
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• DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

Responsibilities

• Serve as the primary commercial contact for assigned OEM accounts.
• Build relationships across purchasing, engineering, operations and leadership.
• Develop account plans that support retention, growth and profitability.
• Spot opportunities to expand product use and project participation.
• Add select new accounts based on territory priorities.
• Prepare quotes and commercial proposals.
• Manage pricing discussions and negotiate terms within guidelines.
• Bring in technical experts for product selection, system design and troubleshooting.
• Work with customer service and supply chain to keep orders on time and resolve issues.
• Deliver accurate monthly forecasts for your accounts.
• Monitor market conditions, pricing trends and competitor activity.
• Flag risks and changes in customer buying patterns.
• Keep account activity current in CRM.