Key Account Manager

Role overview

Account and commercial responsibilities

• Build customer partnerships and engage purchasing groups, administrators, and key decision-makers.
• Coordinate with Regional Sales Managers to identify opportunities and manage the sales funnel.
• Use data and reports, including Power BI and Salesforce, to derive business insights.
• Work with the Country Manager and Financial Controller on margin improvement plans.
• Develop full-portfolio offers, support deals after closing, negotiate with centers, and prospect strategic customers and detractors.
• Understand the R&D roadmap and anticipate future product entries.

Clinical and stakeholder responsibilities

• Provide technical and clinical electrophysiology support to physicians.
• Engage patient and physician associations, government bodies, and local political networks in collaboration with Market Access.
• Maintain knowledge of relevant therapies, products, clinical practices, regulatory requirements, quality standards, and business policies.

Qualifications and experience

• At least 3–5 years of experience in an electrophysiology clinical or sales role; Gulf-region experience is preferred.
• A Master’s degree in Sales, Marketing, or Finance is preferred, or candidates may offer a strong proven sales track record.
• Fluent in English.
• Knowledge of compliance, including bid and tender competencies, and broad financial, health economics, and legal competencies.
• Advanced knowledge of hospital patient flow and referral networks.
• Strong negotiation, fact-based influence, advisory, financial analysis, pricing, and analytical skills.
• Ability to collaborate across functions and build relationships with Regional Sales Managers.
• Excellent computer skills, including Excel, Word, Outlook, and PowerPoint; senior presence for hospital C-suite engagement.

General responsibilities

• Submit timely reports and complete administrative tasks accurately.
• Follow expense, travel, and other corporate policies; comply with quality procedures, technical, clinical, and ethical standards, legal and regulatory requirements, and the Code of Business Conduct.

About Abbott EP