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Key Account Manager

APRH Madagascar
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered Today
Key account managementClient relationsBusiness developmentAccount growthUpselling and cross-sellingNegotiation

Full Job Posting

Role overview

The employer seeks a proactive Key Account Manager to develop client relationships, identify opportunities, and deliver customer experiences in Dubai.

The stated work arrangement is hybrid or on-site, depending on business requirements.

Responsibilities

  • Manage and strengthen key client and strategic partner relationships.
  • Understand client objectives and recommend tailored products, services, or solutions.
  • Identify account growth, upselling, and cross-selling opportunities.
  • Monitor account performance, customer satisfaction, and commercial targets.
  • Coordinate internal teams for service delivery and timely issue resolution.
  • Prepare account reviews, forecasts, and client performance reports.

Qualifications

  • At least 3 years of relevant experience in key account management, client relations, or business development.
  • A Bachelor’s degree in Business, Marketing, Management, or a related field is preferred.
  • Strong negotiation, presentation, communication, and relationship-building skills.
  • Ability to manage multiple accounts and meet business objectives.
  • Customer-focused approach, strong planning, and problem-solving abilities.

Benefits

  • Professional development and opportunities to expand commercial expertise.
  • Collaborative environment and opportunity to contribute to client retention and business growth.

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