Key Account Manager (Builder Markets)

Role overview

Responsibilities

• Meet assigned territory growth targets and performance KPIs; execute the six-step sales process to sustain an above-target pipeline.
• Develop and close strategies to win new Home Builder customers and expand existing customer share of wallet.
• Serve as primary contact for assigned accounts, provide sales support, and record pipeline and activity in CRM software.
• Analyze competitors; report pipeline progress to support forecasting and large-deal implementation planning.
• Collaborate across teams to develop account strategies and implement new agreements and opportunities.
• Attend industry and customer events or trade shows to network, identify prospects, and understand market trends and customer needs.
• Provide customer service and maintain in-depth knowledge of Home Builder products, services, and value proposition.

Requirements

• Minimum 5 years of direct B2B selling experience.
• At least 2 years of successful enterprise account-management and new-customer-acquisition experience.
• Bachelor’s degree or college diploma in a related field.
• Proven record of exceeding sales quotas and sales metrics.
• Strong leadership, communication, interpersonal, strategic thinking, and problem-solving skills.
• Ability to influence without authority and collaborate across departments.
• Must have a valid driver's license.
• HVAC industry knowledge or experience is an asset.

What Reliance offers

• Training and development, a knowledgeable team, and career paths for advancement.
• Competitive base pay with additional earning potential tied to success, plus a benefits plan.
• Perks for high-performing team members, including the opportunity to participate in the annual President’s Club trip.

Workplace

• The role resides in Alberta and requires attending meetings at the Edmonton branch.
• The posting includes the #LI-Hybrid designation.

About Reliance