Key Account Manager Abu Dhabi
Role Overview
Based in Abu Dhabi, the Key Account Manager joins the EBM team and reports to the Airbus Helicopters Head of Sales Middle East.
Owns government accounts and major campaigns in countries across the region, including the UAE.
Account ownership spans business development, sales, and support; the role represents commercial interests and customer relationships.
Key Skills for This Role
Full Job Posting
Role overview
Based in Abu Dhabi, the Key Account Manager joins the EBM team and reports to the Airbus Helicopters Head of Sales Middle East.
Owns government accounts and major campaigns in countries across the region, including the UAE.
Account ownership spans business development, sales, and support; the role represents commercial interests and customer relationships.
Account and commercial responsibilities
- Manage bids and campaigns internally and with customers; negotiate contracts and contractual changes.
- Develop Airbus Helicopters market share and identify prospects and opportunities in line with regional strategy.
- Track competitor products and sales activity and coordinate competitive customer offers and capture plans.
- Identify local offsets or industrial participation needs and opportunities.
- Lead contract negotiations within mandate and apply commercial, pricing, and distribution policies.
- Prepare accurate forecasts and keep account CRM data current.
- Build customer relationships, support satisfaction, lead the customer interface for support and services, and manage overdue payments.
- Manage E&C activities and apply associated HRDD, SCP, KYC, G&H, and export-control processes.
Required background and experience
- More than 5 years of governmental or military marketing and sales experience, including in the Middle East.
- Expatriation experience in the Middle East or Africa.
- Ability to travel around 50% of the time, including to potential high- and extreme-risk countries.
- Solid aeronautical knowledge.
- Degree in Business or Engineering.
Skills and languages
- Fluent English is required.
- French and/or Arabic are considered a plus.
- Strong relationship-building, networking, negotiating, interpersonal, and communication skills.
- The role calls for initiative, credibility, independence, integrity, confidentiality, trust, autonomy, planning, a proactive mindset, and team spirit.
Workplace and travel
- Based in Abu Dhabi, with travel around 50% of the time to potential high- and extreme-risk countries.
Company and compliance
Airbus states that the role requires awareness of potential compliance risks and commitment to integrity.
Application information
- Submitting an application consents to Airbus storing and using applicant information for application or future-employment monitoring.
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