Key Account Manager
Role Overview
Full-time, on-site Key Account Manager role based in Doha, Qatar, managing and growing key clients in experiential marketing and brand communications.
The role coordinates client objectives and internal creative, events, and digital delivery while supporting account growth.
Key Skills for This Role
Full Job Posting
About Kristieslab
Kristieslab is a strategic creative and consultancy agency delivering brand experiences, experiential marketing, event planning, public relations, branding, digital media, and luxury communications.
The agency works with diverse local and international clients and emphasizes tailored strategy and precise execution.
Role overview
Full-time, on-site Key Account Manager role based in Doha, Qatar, managing and growing key clients in experiential marketing and brand communications.
The role coordinates client objectives and internal creative, events, and digital delivery while supporting account growth.
Responsibilities
- Act as the primary contact for key accounts and understand client objectives.
- Translate client objectives into briefs for internal creative, events, and digital teams.
- Coordinate project timelines and resources, monitor progress, and ensure deliverables meet agreed quality, budget, and strategic expectations.
- Prepare account plans and performance reports; identify upselling and cross-selling opportunities.
- Support tailored proposals and pitches, resolve issues with internal stakeholders, and maintain client satisfaction.
- Contribute to improving account-management processes.
Qualifications
- Strong account management, key account, relationship-building, stakeholder-management, and strategic client-development skills.
- Analytical and business-planning skills to interpret data, forecast opportunities, and develop account strategies.
- Excellent customer service, responsiveness, problem-solving, communication, and presentation skills.
- Proven experience in marketing, events, branding, or agency environments; regional or international brand experience is preferred.
- Organizational and time-management skills to prioritize multiple projects.
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent relevant experience.
- Comfort working in a multicultural, fast-paced, client-focused environment.
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