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Junk Removal Customer Service Representative

TWO MEN AND A TRUCK
Columbia, USA
Full-time
No Prior Experience Required
Onsite
USD 17-17 hourly
Discovered 1 months ago

Full Job Posting

  • Answer incoming calls and online leads for junk removal services
  • Build rapport with customers and identify their needs
  • Convert inquiries into scheduled appointments
  • Follow up with prospective customers to increase bookings
  • Explain pricing, services, and the junk removal process
  • Maintain accurate customer information and notes
  • Cross-sell moving and junk removal services when appropriate
  • Support the moving division with customer inquiries and bookings during peak periods
  • Help meet team sales, booking, and conversion goals
  • Customer service, sales, call center, or inside sales experience preferred
  • Strong communication and relationship-building skills
  • Comfortable asking for the sale and overcoming objections
  • Strong computer skills, including the ability to quickly learn and navigate multiple software systems
  • Excellent attention to detail and data entry accuracy
  • Ability to multitask in a fast-paced environment
  • Reliable, organized, and self-motivated
  • Positive attitude and willingness to learn
  • Paid training
  • Hourly pay plus commission and performance incentives
  • Sales coaching and ongoing development
  • Cross-training in both moving and junk removal services
  • Career advancement opportunities
  • Supportive team environment
  • The opportunity to help grow an expanding business division

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