Junior Sales Coordinator
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About the Role
We are looking for a Junior Executive (after sales support) to join our team in RAK, UAE. This role will support the UAE sales operations across wholesalers and project segments.
Key Skills for This Role
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Overview
We are looking for a Junior Executive (after sales support) to join our team in RAK, UAE.
This role will support the UAE sales operations across wholesalers and project segments, ensuring smooth coordination of sales processes and timely execution of orders.
The Junior Executive will play a critical role in enabling efficient sales operations by managing order processing, coordinating with internal teams, and ensuring customer satisfaction through effective communication and follow-through.
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What You Will Be Doing
- Coordinate with the outdoor sales team (Wholesale & Projects) to manage order flow and customer requirements
- Work closely with plant teams on samples, production, stock availability, warehouse, and logistics coordination
- Conduct frequent factory visits to ensure timely fulfillment of customer and sales requirements
- Manage sample requests, reviews, and timely dispatch to customers and sales teams
- Coordinate with the marketing team to ensure samples and promotional materials are dispatched as planned
- Prepare product and stock proposals for the sales team to present to customers
- Support the end-to-end sales cycle including order processing, dispatch, and follow-ups
- Ensure timely collection of customer payments in coordination with relevant teams
- Gather forecasts from customers and sales teams and maintain accurate records in SAP for production planning
- Coordinate with production to ensure timely and accurate delivery of orders
- Handle customer complaints and coordinate with QA/QC for resolution
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