Junior MT5 & Trading Operations Officer

Overview

Trading Operations (Primary Focus)

• Assist in the configuration and management of trading instruments, account
• groups, leverage, commissions, and other trading parameters on MetaTrader 5.
• Monitor trading activity to ensure accurate execution and compliance with
• company policies.
• Identify and escalate any trading or platform-related issues promptly.
• Support the dealing desk with operational tasks, including trade reviews, account
• adjustments, and basic risk checks.
• Assist in the setup and maintenance of client accounts, including IB and
• MAM/PAMM structures.
• Participate in testing new platform features and updates.
• Provide internal and external support on platform navigation and trade-related
• inquiries.

Payments Operations (Secondary Focus)

• Process client deposits and withdrawals accurately and efficiently.
• Conduct daily reconciliations between client trading accounts and payment
• systems.
• Support the integration and testing of new payment methods.
• Monitor transactions and escalate any irregularities to compliance.
• Collaborate with the support team to assist clients with payment inquiries.

& Skills

• Basic understanding of forex and CFD trading principles.
• Familiarity with MetaTrader 5 is a strong advantage.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and ability to work under pressure.
• Must possess excellent English communication skills (spoken and written).
• Proficiency in Arabic is highly desirable.
• Good teamwork and interpersonal skills.
• Willingness to work in shifts, including evenings or weekends if required.