Junior IT Business Analyst (QA)
Role Overview
Support the Business Applications team in developing and supporting efficient business systems and processes.
Provide production and project support, reporting on findings, probable causes, and possible solutions to system issues.
Support quality assurance practices across projects and teams to ensure products meet functional, performance, security, and reliability standards before deployment.
Key Skills for This Role
Full Job Posting
Role overview
Support the Business Applications team in developing and supporting efficient business systems and processes.
Provide production and project support, reporting on findings, probable causes, and possible solutions to system issues.
Support quality assurance practices across projects and teams to ensure products meet functional, performance, security, and reliability standards before deployment.
Salary range
- The posting states a salary range of 55,000 to 75,000, without specifying a pay period.
Work model
- The stated work model is onsite.
Responsibilities
- Develop and maintain test scenarios and cases for functional, integration, regression, performance, and user acceptance testing for Zephyr.
- Execute manual testing for new implementations, enhancements, and system upgrades; validate requirements, technical specifications, and acceptance criteria before deployment.
- Track defects through resolution, support test cycles in development, test, and production environments, and contribute to release readiness and quality sign-off.
- Maintain audit, compliance, and change-management test evidence; ensure traceability among requirements, test cases, defects, and releases.
- Use Jira to log, track, and validate defects; monitor testing metrics and defect trends to identify process improvements.
- Prepare status reports, conduct in-depth system tests, and develop BRDs, user stories, process flows, and functional documentation.
- Assist with implementation and upgrades of business solutions and follow change management processes.
- Follow company health and safety standards, maintain a safe working environment, and report unsafe acts or conditions.
Qualifications
- College diploma or university degree in business administration, computer science, management information systems, or a related field, and at least 2 years of related work experience.
- At least 2 years as a Business Analyst, Functional Analyst, or QA Analyst supporting software system implementation and support in a global environment across cloud, hosted, and on-premise platforms.
- Hands-on test automation framework experience, such as REST/API automation; working knowledge of QA methodologies, SDLC, Agile, and testing best practices.
- Experience with defect tracking and test management tools, such as Jira, Zephyr, Azure DevOps, TestRail, or Octane.
- Oracle Fusion technical, ERP, or HCM knowledge, including basic functional knowledge of related modules.
- Fluent English; strong analytical, communication, stakeholder management, and problem-solving skills.
- ISTQB, ECBA, or Oracle Fusion certifications are considered an asset.
Personal attributes
- The posting also emphasizes adaptability, attention to detail, research skills, clear communication with technical and nontechnical audiences, self-direction, prioritization, customer service, and collaborative teamwork.
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