Junior Indoor Sales Coordinator

Aed3000-4000

Sales Support

• Respond to customer inquiries via phone, email, and WhatsApp in a professional and timely manner.
• Prepare commercial quotations under the guidance of the Sales Manager.
• Follow up on submitted quotations to obtain customer feedback and secure orders.
• Maintain regular communication with existing customers and assist in developing new business opportunities.

Order Coordination

• Process confirmed orders accurately and coordinate with production and logistics teams.
• Ensure customer requirements and specifications are communicated to the relevant departments.
• Track order progress and provide updates to customers when required.

Customer Service

• Build positive relationships with customers by providing excellent service.
• Handle basic customer requests and escalate technical or commercial issues when necessary.
• Support after-sales follow-up to encourage repeat business.

Documentation

• Maintain accurate records of quotations, orders, and customer communications.
• Update the company's CRM/ERP system with customer and sales information.
• Prepare weekly reports on quotation status and follow-up activities.

Administrative Support

• Assist the sales team in preparing tender documents and commercial proposals.
• Organize customer files and maintain proper documentation.
• Perform other sales-related duties assigned by management.

Qualifications

• Bachelor's degree or diploma in Business Administration, Marketing, Engineering, or a related field.
• **0–2 years of experience** in sales, customer service, or administration.
• Fresh graduates with a strong willingness to learn are encouraged to apply.
• Good communication and interpersonal skills.
• Strong organizational and time management abilities.
• Basic knowledge of Microsoft Office (Excel, Word, Outlook).
• Ability to learn technical products and pricing quickly.
• Attention to detail and accuracy.
• Positive attitude and willingness to work as part of a team.
• Experience or academic exposure to the **construction, building materials, sandwich panels, rolling shutter doors, or industrial manufacturing** industry is an advantage but **not mandatory**. Training on the company's products and systems will be provided.
• Pay: AED3,000.00 - AED4,000.00 per month