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Junior Engineer - IT Operations

Clean Harbors
Hyderabad, IND
Full-time
Entry
Onsite
Discovered Today
angulardynatracesql

Full Job Posting

Qualifications

  • Basic academic or training-level understanding of.NET framework /.NET Core applications
  • Basic familiarity with C# concepts and application flow •
  • Basic awareness of Angular-based web applications and frontend behaviour •
  • Basic knowledge of Microsoft SQL
  • Basic understanding of APIs, HTTP status codes, and web services
  • Willing to work on log monitoring or observability tools such as LogicMonitor, Dynatrace, or similar platforms

Responsibilities

  • Assist with initial triage and basic troubleshooting for application, website, and backend service incidents under supervision
  • Monitor application health, alerts, dashboards, and routine system notifications using available monitoring tools
  • Help analyze issues related to.NET applications, APIs, database layers, and Angular frontends with guidance from senior team members
  • Execute basic SQL SELECT queries for data validation and issue verification
  • Identify and report whether issues appear related to application, database, infrastructure, or network layers
  • Perform basic log review, including IIS logs, application logs, and event logs, following defined SOPs • Support routine validation activities such as service status checks, job checks, and basic post-remediation verification
  • Coordinate with cross-functional teams such as development, database and infrastructure teams for issue investigation and resolution
  • Maintain clear incident notes, status updates, and closure details in ITSM tools such as ServiceNow.
  • Join Major Incident Management calls when required and provide accurate updates prepared with team guidance
  • Follow SLA, escalation, and communication procedures
  • Assist with deployment validation and post-release monitoring using checklists
  • Contribute to knowledge base articles and SOP updates by documenting learnings and recurring issues
  • Perform basic log review, including IIS logs, application logs, and event logs, following defined SOPs
  • Support routine validation activities such as service status checks, job checks, and basic post-remediation verification

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