Junior BDM
Skills
About This Role
Overview
- Speak to customers, either face-to-face or over the phone, gain an understanding of customers' specific business needs, and apply product knowledge to meet them
- Ensure quality of service by developing a thorough and detailed understanding of technical specifications and other features of employers' systems and processes, then documenting them
- Carry out cold calling to create interest in products and services, generate new business leads, and arrange meetings, Identify and develop new business through networking and follow-up courtesy calls
- Prepare and deliver presentations and demonstrations of software to customers
- Market and promote a portfolio of products by writing and designing sales literature and attending industry events
- Maintain awareness and keep abreast of constantly changing software and hardware systems and peripherals
- Provide technical advice to customers on all aspects of installing and using computer systems and networks, both before and after the sale
- Advise on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing, or other specialist areas, meet sales targets set by managers, and contribute to team targets
- Network with existing customers to maintain links and promote additional products and upgrades
- Handle hardware or software problems and faults, referring to specialist technical colleagues where appropriate
- Respond to tender documents, proposals, reports, and supporting literature, manage workload to organize and prioritize daily and weekly goals
Requirements
- Bachelor's degree in business administration, Marketing, or a related field
- Excellent communication and interpersonal skills with the ability to influence and build relationships
- Familiarity with CRM software and sales tracking tools
- 1-3 years' experience in software sales or technical consulting
- Strong understanding of IT systems, software specs, and documentation
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