Jr. Underwriter II

Work directly with an Underwriter to learn how to review an application for insurance coverage against a carrier’s guidelines to determine eligibility.

Primary Responsibilities other duties may be assigned as necessary:

• Assist agents with comments or questions about applications and the likelihood of acceptance by the company.

• Log applications using automated log/proposal program,

• Calculate modal premium due, noting any shortage or overage, and prepare and balance CWA Input Form.

• Input CWA into the CWA database, when applicable.

• Make out going calls to agents or applicants to verify information that is left blank or unclear on the application.

• Take inbound calls from agents or applicants and effectively relay information to the caller about any outstanding requirements needed on the application.

• Complete non-medical telephone interviews with applicants when necessary.

• Order and follow up on requirements pre and post issue.

• Learn and understand the differences between Federal and State Open Enrollment, Guarantee Issue and Standard applications.

• Provides training and/or mentoring.

Primary Skills & Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High school diploma or GED equivalent with 1 year of proven experience in insurance, medical field, or customer service

• Medical insurance background preferred

• 2-4 years of related experience, or minimum 2 years’ experience in an advanced administrative position using independent judgement and attention to detail

• Strong phone contact handling skills and active listening

• Familiarity with Microsoft Office products

• Ability to adapt and respond to different types of people and tasks

• Excellent communication and documentation skills

• Problem solving ability with high level of attention to detail

• Ability to exercise good judgment, maintain confidentiality, and uphold ethical standards

• Confident, self-motivated individual who thrives both independently and within a team environment

• Ability to multi-task, prioritize, and manage time effectively and efficiently

• Reliable transportation and the ability to be punctual and dependable

• Ability to work scheduled shifts, rotate schedules with other employees for proper department staffing needs and work overtime as needed

• May have agent license but no active appointments