Jr. AI Business Analyst

Job Purpose

Business & Process Analysis

• Analyse UAE-based business processes across functions such as finance, HR, sales, operations, and compliance
• Document current-state and future-state workflows aligned with AI or automation initiatives
• Translate business needs into clear AI, data, or system requirements (BRDs, FRDs, user stories)

AI & Data Use Case Support

• Assist in identifying AI use cases relevant to UAE businesses (forecasting, customer insights, compliance checks, workflow automation, chatbots)
• Support definition of data requirements, assumptions, and constraints for AI models
• Help define success metrics, KPIs, and measurable business outcomes

Stakeholder Coordination

• Work closely with internal departments and external vendors/consultants
• Support workshops, requirement-gathering sessions, and user discussions
• Communicate analysis clearly to both technical and non-technical stakeholders

Testing, Validation & Monitoring

• Support UAT for AI tools, dashboards, and automated workflows
• Assist in validating outputs against business expectations and regulatory requirements
• Monitor performance indicators and flag anomalies or improvement opportunities

Governance, Compliance & Documentation

• Maintain structured documentation for AI solutions, data sources, assumptions, and controls
• Support adherence to UAE data protection regulations and internal governance frameworks
• Assist in documenting AI transparency, controls, and responsible-use consideration.

Essential Skills

• Strong analytical and logical thinking skills
• Ability to structure ambiguous business problems into clear requirements
• Effective written and verbal communication in English
• Attention to detail and documentation discipline
• Foundational understanding of AI and analytics concepts

Technical & Analytical Skills

• Proficiency in **Excel / Google Sheets** (analysis, formulas, data validation)
• Basic understanding of **SQL** and/or **Python** is an advantage
• Familiarity with **BI tools** (Power BI, Tableau, Zoho Analytics) preferred
• Understanding of data accuracy, integrity, and validation principles

AI & Business Knowledge

• Awareness of common AI applications in UAE organisations:
• Customer analytics and CRM optimisation
• Predictive forecasting and reporting
• Process automation and workflow optimisation
• Chatbots and intelligent customer support
• Conceptual understanding of how AI models are trained, tested, and used
• Awareness of data privacy, ethics, and security considerations

Soft Skills & Cultural Fit

• Curious and learning-oriented mindset
• Ability to work in fast-paced, multicultural environments
• Comfortable dealing with cross-functional and cross-cultural teams
• Professional communication suited to client-facing environments
• Strong organisation and time-management skills

Qualifications

• Bachelors degree in Business Administration, Information Systems, Data Analytics/Data Science, Computer Science/Engineering, Economics, or a related field
• 0-2 years of experience in business analysis, data/analytics, or technology/process roles
• Fluent English communication (spoken and written); Arabic is an advantage but not required
• Preferred: exposure to Agile/Scrum environments, familiarity with ERP/CRM/finance systems (e.g., Zoho, SAP, Oracle), introductory AI/data/analytics certifications, and experience supporting UAE/GCC organizations