Join the Nespresso Team! B2B Specialists Wanted at Foundever Rabat

WHAT YOU'LL DO

• Contract Management - Process and document client contracts from start to finish - Communicate with business customers by email, phone, and video call - Coordinate client onboarding with internal teams (After-Sales, Supply Chain, Finance, Transport) Account Setup & Data Quality - Create and maintain customer accounts in the client database - Keep data accurate, consistent, and complete - Run regular database cleanups and quality checks Business & Administrative Support - Support sales and client acquisition activities - Work closely with cross-functional teams - Help improve processes and day-to-day efficiency WHAT WE'RE LOOKING FOR: - Fluent [French and English – C1 level] - Experience in B2B sales support, B2B customer service, operations, or a similar role - A strong eye for detail and accuracy when handling data - Comfort working across multiple systems and coordinating with different departments - Curiosity, agility, and a solutions-oriented mindset - A genuine passion for premium customer experience WHAT WE OFFER: - Permanent contract (CDI) - Attractive salary + performance bonus + night shift premium + language bonus - Social security (CNSS) + private health insurance - Certified training programs and real career growth within a global company - Company-provided transportation WORKING HOURS Shifts scheduled between 1:00 PM and 4:00 AM, aligned with Canadian business hours LOCATION Foundever Rabat - Arribat Center