successfactors
Jira Admin
Birlasoft
Bengaluru, IND
Senior · 7+ years experience
Onsite
Discovered 1 weeks ago
Full Job Posting
Key Responsibilities
- Background & expected experiences: 7+ years of hands-on experience with Atlassian tools Experience supporting enterprise scale Jira and Confluence environments Strong understanding of Agile, ITSM, and delivery processes Experience working with global, distributed teams Additional Skills: Project Management Stakeholder Management Problem Solving Functional skills ITSM / service desk processes (incident, request, change, problem) Agile delivery practices (Scrum / Kanban) support Process mapping & workflow design (business → tooling translation)
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