مشغل كاميرات مراقبة - جدة

Job Purpose

Key Accountabilities

• The functions and responsibilities of the CCTV Operator in retail companies are:
• Surveillance CCTV recordings 24 hours a day, 7 days a week. This includes monitoring activity throughout the company, including retail areas, storage areas, and work areas.
• Identify any suspicious or illegal activities. These activities can include theft, vandalism, violence, or work accidents.
• Record any incidents or crimes. These recordings can be used to investigate incidents and bring suspects to justice.
• Dealing with emergencies. This may include reporting incidents of fire, theft, or violence.
• Assistance in investigations A CCTV Operator may be asked to advise or assist in investigations by police officers or company investigators.
• In addition to these basic tasks and responsibilities, the CCTV Operator may also perform some other tasks, such as:
• Installation and maintenance of the surveillance camera system.
• Staff training on how to use the CCTV system.
• Analysis of CCTV recordings data to improve operations.

Education

• High school, or diploma
• Saudi national.
• First Aid and CPR certification is preferred.
• Strong written and verbal communication skills, along with excellent interpersonal and conflict resolution
• abilities are required.
• Proven ability to collaborate effectively within a diverse, multicultural team environment.
• Demonstrated ability to focus on job needs while always maintaining a calm and courteous demeanor
• Strong work ethic, responsibility, reliability, and the ability to work rotating shifts (both day and night), split shifts, extended hours, including evenings, weekends, and public holidays are essential

Skills

• Problem Solving
• Attention to details.
• Communication and interpersonal skills
• Strong Observation skills
• Decision Making
• Knowledge of relevant laws & regulations
• Excellent communication and interpersonal skills
• Technical knowledge of CCTV Systems.
• Microsoft Office

Experience

Key Performance Indicators (KPIs)

• At the beginning of the shift CCTV operator checks the status of all CCTV assets
• CCTV operators check the logbook for any observation from the previous shifts.
• Reports Cases according to sequence in logbook on hourly bases
• CCTV starts observing special cases as required and finalizes unfinished reports and tasks.
• Focus surveillance and monitor on sensitive products areas such as loading and receiving area honey and cosmetics.
• Randomly Surveillance cashiers on store to observe and prevent theft and fraud cases.
• Check Void and cancellation invoices and submit daily reports.
• Check emergency doors are closed properly and in operations mood.
• Submit daily reports for supervisor for actions according to cases.