oracle
Janitorial Project Manager
ABM US
Pittsburgh, USA
Full-time
Manager · 2–3 years experience
Onsite
Discovered 3 weeks ago
Communication
Key Skills for This Role
Communication
Full Job Posting
Qualifications
- 2-3 years of experience in facility, janitorial operations, or project management with at least 1–2 years of supervisory experience.
- Strong customer service, leadership, and interpersonal skills.
- Solid business acumen including budget oversight and cost control.
- Proficiency in Microsoft Office Suite and other job-related technologies.
- Strong verbal and written communication skills.
- Ability to manage multiple projects and respond to urgent client needs, including occasional evening/weekend hours.
Responsibilities
- Lead and support frontline employees and supervisors; foster a culture of engagement, accountability, and teamwork.
- Coach and mentor staff to drive performance, professional growth, and compliance with ABM and client policies.
- Recommend staffing levels, assist in hiring and onboarding, and conduct evaluations in partnership with HR.
- Act as the primary contact for clients; build and maintain strong, professional relationships with property management teams and stakeholders.
- Ensure services meet or exceed contract terms, address client feedback, and resolve complaints promptly.
- Promote additional services and identify growth opportunities to increase billable work.
- Oversee daily operations of facility services, including janitorial, parking, and maintenance as applicable.
- Ensure compliance with all ABM processes, safety standards, and quality programs.
- Conduct time studies, site inspections, and implement continuous improvement strategies to optimize performance.
- Coordinate special projects and support implementation of new processes and technologies.
- Prepare, review, and submit operational and financial reports, budgets, payroll records, and cost analysis.
- Identify cost-saving initiatives and support vendor/contractor management.
- Develop and deliver employee training programs focused on safety, operations, and customer service.
- Promote a strong safety culture and ensure adherence to OSHA regulations and company policies.
- Administer disciplinary actions in accordance with company guidelines.
About ABM US
Facilities Services & Janitorial113000 employeesFounded 1909
Provider of integrated facility, engineering, and infrastructure solutions.
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