IVF Nurse Coordinator
Skills
About This Role
Overview
About the Clinic
Child Fertility is a premium IVF and fertility clinic launching in Riyadh in July 2026, backed by a regional investment group.
The clinic is bringing internationally benchmarked, UK-standard protocols to Saudi Arabia for the first time, delivered within a luxury, couple-centred, and deeply culturally attuned patient environment.
We are entering a market with significant unmet demand and a clear gap at the premium end.
The brand sits at the intersection of British medical excellence, luxury wellness experience, and Saudi cultural sensitivity.
Our patients are discerning, privacy-conscious couples who expect the same standards they would receive in London or Geneva - without leaving the Kingdom.
The Nurse Coordinator is responsible for providing clinical coordination, education, and support throughout the patient’s fertility journey.
Acting as the primary clinical point of contact, this role ensures patients are fully informed, prepared, and supported at every stage of treatment, while delivering a high-touch, compassionate, and seamless experience aligned with the clinic’s premium standards.
Why Join us?
Be part of launching a first-of-its-kind premium fertility clinic in Saudi Arabia
Play a key role in delivering a world-class, patient-centred clinical experience
Work within a model that combines clinical excellence with a luxury, patient-first approach
Join an ambitious, well-backed organisation with significant growth plans
1. Clinical Coordination & Patient Support
Act as the primary clinical point of contact for patients throughout their treatment journey
Provide clear, accurate, and timely guidance on treatment plans, medications, and next steps
Support patients in understanding their treatment pathway, associated costs, and next steps, ensuring confidence and clarity
Respond to patient queries with empathy, professionalism, and clinical accuracy
2. Patient Education & Preparation
Deliver detailed patient education on treatment protocols, medication administration, and procedures
Ensure patients are fully prepared for each stage of treatment, reducing uncertainty and risk, and have a clear understanding of timelines, expectations, and required commitments
Provide reassurance and support to patients navigating emotionally complex experiences
Tailor communication to individual patient needs, ensuring understanding and adherence
3. Treatment Coordination & Conversion Support
Proactively follow up with patients post-consultation to support decision-making
Support patients in moving from consultation through to treatment initiation, ensuring clarity, confidence, and readiness
Coordinate treatment timelines in collaboration with clinical teams
Ensure all required tests, investigations, and medications are arranged appropriately
Monitor patient progress and ensure adherence to treatment protocols
Escalate clinical concerns or risks appropriately to medical teams
4. Patient Experience
Deliver a high-touch, compassionate, and premium clinical experience
Build strong, trusting relationships with patients throughout their journey
Ensure continuity of care and a seamless transition between clinical stages
Maintain the highest standards of discretion and cultural sensitivity
5. Documentation, Financial Clarity & Clinical Systems
Maintain accurate and up-to-date patient records within clinical systems
Ensure all documentation meets regulatory and clinical governance standards
Track treatment progress and key milestones
Support audit, compliance, and reporting requirements
Ensure patients understand treatment costs, inclusions, terms and conditions, and refund policies in line with clinic guidelines
How you’ll be measured
Delivering safe, accurate, and well-coordinated clinical support throughout the patient journey
Supporting patient progression from consultation through to treatment initiation
Ensuring patients have clear understanding of treatment plans, timelines, costs, and commitments
Ensuring patients are fully informed, prepared, and confident at each stage of treatment
Providing accurate and consistent communication of treatment costs, terms and conditions, and refund policies
Providing timely, responsive, and high-quality communication to patients
Maintaining high standards of documentation, compliance, and clinical governance
Supporting smooth coordination of treatment timelines and clinical processes
Contributing to a seamless, high-touch, and premium patient experience
Collaborating effectively with multidisciplinary teams to support patient outcomes
Essential
Registered Nurse with 3+ years experience and valid license to practice in Saudi Arabia
Experience
in fertility, women’s health, or a relevant clinical specialty
Strong clinical knowledge and ability to explain complex information clearly to patients
Excellent communication skills, combining empathy, clarity, and professionalism
Ability to manage emotionally sensitive patient interactions with care and discretion
Strong organisational skills and ability to coordinate multiple patient pathways
Experience
using clinical systems and maintaining accurate documentation
Fluent in Arabic and English
Desirable
Previous experience as a fertility or IVF Nurse Coordinator
Experience
in a private or premium healthcare setting
Experience
working with international patients or medical tourism pathways
Familiarity with UK or internationally benchmarked fertility protocols
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