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IT Systems Engineer (Sacramento, CA-Based/Onsite)
Intelligent Technical Solutions
Roseville, USA
Full-time
Mid · 3+ years experience
Onsite
USD 30.96-38.27 hourly / hour
Discovered 1 months ago
WindowsMac OSVMwareAzureMicrosoft Entra Admin CenterActive Directory
Key Skills for This Role
WindowsMac OSVMwareAzureMicrosoft Entra Admin CenterActive Directory
Full Job Posting
- Workstation operating system issues of any kind.
- Printer issues of any kind.
- Standard business application (Office, etc.) issues of any kind.
- Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
- M365 administration issues of any kind.
- Server issues of any kind.
- Basic and intermediate networking issues.
- Escalation point for technicians.
- Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations.
- Willing to work full-time on-site, either at the company office or client locations as required.
- Experience with Windows and Mac OS troubleshooting.
- Experience with Server 2016 through 2025.
- Experience with VMWare and Hyper V Virtualization.
- Experience supporting Azure.
- Proficient in Microsoft Entra Admin Center.
- Minimum of three years experience in IT Support or a similar role.
- Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
- Proficient in supporting MS Office, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
- Experience with Managed Service Providers (MSPs) is highly desirable.
- Active Server Certifications are preferred.
- Valid driver's license, vehicle insurance, and access to a vehicle for client visits.
- CSAT: Scores filled out by clients using the rating system in tickets.
- Quality Score: Assessments performed by the training and quality team.
- Utilization: Hours entered into tickets in the ticketing system.
- Hours / Ticket: Average number of hours entered per service ticket.
- First-touch closed: Tickets completed with one time entry.
- Medical Insurance Plan.
- Dental & Vision.
- Life Insurance.
- Disability Coverage.
- Paid Time Off (starts at 15 days per year).
- Maternity/Paternity Leave.
- Paid US Holiday.
- Retirement Plan.
- Salary Advancement/Loan.
- Health & Wellness Program.
- Company-paid training and certification.
- Supplemental Life Insurance (Employee-paid).
- Supplemental Health Plans (Employee-paid).
- ITS does not request payment or financial information at any stage of the hiring process.
- Sensitive personal information (e.g., Social Security numbers) will not be requested prior to a formal offer.
- We have become aware of fake profiles on LinkedIn, Facebook, and other social media platforms impersonating our employees and falsely claiming to represent our company. Please exercise caution when interacting with these accounts.
- If you receive suspicious messages or requests, do not engage. Report them to [email protected] .
- All verified job openings are posted here: https://www.itsasap.com/job-openings.
About Intelligent Technical Solutions
IT Services & Consulting370 employeesFounded 2003
Private U.S. managed IT and cybersecurity provider serving small and mid-sized businesses.
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