IT Systems Administrator

About This Role

JOB TITLE: IT SYSTEMS ADMINISTRATOR

Reports to: [IT Manager / Director of Technology]
Department: Information Technology
Employment Type: [Full-Time / Contract]

Position Summary

We are seeking a skilled and proactive IT Systems Administrator to manage, maintain, and secure our organization’s IT infrastructure. You will be responsible for servers, networks, cloud services, end-user support, and system security. The ideal candidate thrives in a fast-paced environment, troubleshoots efficiently, and automates repetitive tasks to improve system reliability.

Key ResponsibilitiesSystem Administration & Maintenance

• Install, configure, and maintain Windows Server, Linux (e.g., Ubuntu, CentOS), and/or macOS servers.
• Manage virtualization environments (VMware vSphere, Microsoft Hyper-V, or Proxmox).
• Monitor system performance, uptime, and resource utilization; proactively resolve bottlenecks.
• Perform regular patch management, firmware updates, and software upgrades.

Network Management

• Configure and troubleshoot LAN/WAN, VPNs, firewalls (e.g., Fortinet, pfSense, Cisco ASA), and switches.
• Manage DNS, DHCP, and IP address schemes.
• Ensure network security best practices (VLAN segmentation, access control lists).

Cloud & Hybrid Environments

• Administer cloud platforms (Microsoft 365 / Azure, AWS, or Google Workspace).
• Manage identity and access via Azure AD / Entra ID or Okta.
• Support hybrid connectivity (ExpressRoute, VPN tunnels to cloud).

Security & Backup

• Implement and test backup and disaster recovery solutions (Veeam, Acronis, or native cloud backups).
• Monitor logs and alerts for security incidents; respond to potential threats.
• Manage antivirus/EDR solutions (CrowdStrike, SentinelOne, Defender for Endpoint).
• Assist with compliance audits (SOC2, ISO 27001, HIPAA, or GDPR as applicable).

End-User & Helpdesk Support

• Serve as escalation point for Level 2/3 helpdesk tickets.
• Manage user accounts, permissions, and group policies (Active Directory / Entra ID).
• Support productivity tools (Microsoft 365, Slack, Zoom, etc.).

Automation & Documentation

• Write scripts (PowerShell, Bash, or Python) to automate routine administrative tasks.
• Maintain accurate system documentation (network diagrams, configurations, runbooks).
• Create and update IT policies and standard operating procedures.

Required QualificationsEducation & Experience

• Associate’s or Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• 3–5+ years of hands-on experience as a Systems Administrator or similar role.

Technical Skills

• Operating Systems: Expert in Windows Server (2016/2019/2022) and proficient in Linux administration.
• Virtualization: Strong experience with VMware or Hyper-V.
• Networking: Solid understanding of TCP/IP, routing, switching, VLANs, and firewalls.
• Cloud: Experience with Microsoft 365 admin center and Azure IaaS or AWS EC2/S3.
• Scripting: Ability to write and understand PowerShell or Bash scripts.
• Backup/DR: Proven experience with backup tools and recovery testing.

Soft Skills

• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication; ability to explain technical concepts to non-technical staff.
• Self-starter with ability to prioritize tasks in a high-pressure environment.
• Team player willing to mentor junior staff.

Pay: QAR90,000.00 - QAR135,000.00 per year

Work Location: In person