IT Systems Administrator

Role description

Responsibilities

• Manage servers, operating systems, user accounts, and permissions.
• Monitor system performance and security.
• Configure and maintain network devices.
• Respond to technical support requests from faculty, staff, and students.
• Diagnose and resolve hardware, software, and connectivity issues.
• Document configurations and procedures; implement backup and data-protection best practices.
• Collaborate with academic and administrative teams to ensure reliable, secure access to IT resources.

Qualifications

• Strong system administration and IT skills, including managing servers, operating systems, and user accounts.
• Solid network administration skills, including configuration, monitoring, and basic security of routers, switches, and Wi-Fi.
• Hands-on technical support and troubleshooting abilities for hardware, software, and remote access issues.
• Strong communication, customer-service orientation, and independent work ability in a remote, part-time setting.

Beneficial experience and knowledge

• Experience with remote work tools, ticketing systems, and IT documentation is beneficial.
• Cybersecurity best practices, backups, and data protection knowledge are advantageous.
• Relevant technical courses, certifications such as CompTIA A+ or Network+, or equivalent experience are a plus.
• Experience in educational environments is a plus.

Work arrangement

• The description identifies the role as remote and part-time.