IT Support Technician Lead

Minimum Qualifications

• BS 0-2; prefer 2-4
• Knowledgeable in Windows 10/11, Red Hat Enterprise Linux 7 or higher, Microsoft IIS7 or higher and Microsoft PKI technologies
• Knowledge (2-4 years of experience) of implementing and managing Microsoft Windows technologies (2019/2022/202)
• A current CompTIA Security+ with CE
• Must be able to obtain and Maintain a Secret Clearance
• Preferred Qualifications:
• Proficient in information technology and operations management.
• Gather feedback for and implement continuous improvement.
• Support special projects related to client support and operations related activities.
• Work with development teams to improve overall processes.
• Work with external vendors as required.
• Attend all meetings as applicable and provide necessary feedback when prompted.
• Ability to work independently on problems and projects.
• Demonstrate attention to detail in planning, preparing and developing procedures, process documents and other forms of documentation.
• Working knowledge of Microsoft Office Applications.
• Install, configure, and troubleshoot operating systems; assist with the maintenance and administration of applications.
• Able and willing to learn new as well as existing technologies and be a leading and contributing member of a Technical Team.
• We are an equal opportunity employer and federal government contractor. We do not discriminate against any employee or applicant for employment as protected by law.