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indeed

IT Support Technician

Aofgroup
الرياض, KSA
Mid-Senior
Today
Hardware TroubleshootingSoftware InstallationNetwork ConnectivityOperating SystemsActive DirectoryRemote Support
Free

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Hardware TroubleshootingSoftware InstallationNetwork Connectivity
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Overview

  • Provide technical support to end users by maintaining IT systems, troubleshooting technical issues, and ensuring the efficient operation of hardware, software, and network infrastructure across the organization.
  • Provide technical support to end users and resolve IT-related issues.
  • Install, configure, and maintain computer hardware and software.
  • Troubleshoot network, printer, and system problems.
  • Manage user accounts and access permissions.
  • Document incidents and provide timely resolutions.
  • Perform routine system maintenance and updates.
  • Escalate complex technical issues when required.
  • Ensure compliance with IT policies and security standards.

Requirements

  • Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 1–3 years of experience in IT Support or a similar role.
  • Knowledge of operating systems, computer hardware, software applications, Microsoft Office, and troubleshooting techniques.
  • Strong communication, problem-solving, customer service, teamwork, and time management skills.
  • CompTIA A+, Network+, Microsoft Certified Professional (MCP), or equivalent certifications are preferred.

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