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Company Site

IT Support Specialist

Power Monitors, Inc.
Virginia, USA
Full-time
Mid
Onsite
Discovered 1 weeks ago
linux

Full Job Posting

Basic Qualifications

  • Experience providing help desk or desktop support (Tier 1/2)
  • Familiarity with Windows and Mac; some Linux exposure is a plus
  • Comfortable setting up and troubleshooting PCs, printers, phones and network connectivity
  • Basic networking knowledge (IP addressing, DHCP, DNS, Wi-Fi)
  • Clear communication and patience working with non-technical users
  • Ability to juggle multiple requests and prioritize effectively
  • Ability to learn and apply new technology quickly and efficiently
  • Candidates with the following skills will be given preference
  • Active Directory / user account management
  • Experience with MDM tools (Mosyle, Intune, or similar)
  • Familiarity with MFA, security keys, and following security/compliance procedures (e.g., SOCÂ 2)
  • Experience imaging and deploying workstations
  • CompTIA A+, Network+, or similar certification
  • This is an on-site position.

Preferred Qualifications

  • Familiarity with Windows and Mac; some Linux exposure is a plus

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