indeed
IT Support Officer
Event Team
Doha, QAT
contract
Senior
Today
IT SupportNetwork AdministrationSystem AdministrationTroubleshootingHardwareSoftware Installation
Free
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IT SupportNetwork AdministrationSystem Administration
About the Role
We are Hiring for IT Support to join our team. Ensure smooth day-to-day IT operations and user support services. Support users with hardware, software, and connectivity issues.
Key Skills for This Role
IT SupportNetwork AdministrationSystem AdministrationTroubleshootingHardwareSoftware Installation
Full Job Posting
Overview
- We are Hiring for IT Support to join our team.
- Ensure smooth day-to-day IT operations and user support services.
- Support users with hardware, software, and connectivity issues.
- Assist in maintaining secure and efficient IT environments.
- Support business continuity through timely issue resolution and preventive maintenance.
3.1 End User Support
- Provide first and second-level technical support to users.
- Troubleshoot and resolve hardware, software, printer, email, and connectivity issues.
- Support desktop, laptop, mobile device, and peripheral configurations.
- Assist users with Microsoft Office and collaboration tools.
- Respond to IT incidents and service requests in a timely manner.
3.2 Network & Infrastructure Support
- Support maintenance and monitoring of network infrastructure, including wired and wireless environments.
- Assist with network troubleshooting and connectivity issues.
- Assist with internet, VPN, and remote access support.
- Support CCTV, IP telephony, and related infrastructure systems where applicable.
3.3 System Administration Support
- Assist in maintaining server and system environments.
- Support user account management and access permissions.
- Assist with Microsoft 365 administration and support activities.
- Assist in system updates, patching, and routine maintenance activities.
It Operations & Maintenance
- Perform preventive maintenance for IT equipment and systems.
- Monitor IT equipment health and report issues proactively.
- Coordinate with vendors and service providers for support and maintenance activities.
- Maintain inventory records of IT assets and equipment where required.
- Support setup and deployment of new hardware and software.
Security & Compliance Support
- Follow organizational IT security policies and procedures.
- Assist in implementing basic security controls and best practices.
- Report security incidents, vulnerabilities, or operational risks.
- Support antivirus, endpoint protection, and access control measures.
3.6 Technical Assistance for Projects
- Support implementation of new systems, devices, and technologies.
- Participate in testing, setup, and rollout activities for IT initiatives.
- Provide operational support during project implementation phases.
- Pay: QAR10,000.00 - QAR12,000.00 per month
Application Question(S)
- Are you immediately available? If not, what is your notice period?
Experience
- similar role : 4 years (Preferred)
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