IT Support Intern
Key Skills for This Role
Full Job Posting
Required qualifications
- Currently enrolled in, or recently graduated from, a degree or certificate program in Information Technology, Computer Science, Cybersecurity or a related field
- Working knowledge of Windows 10/11 and Microsoft Office or Microsoft 365
- Basic understanding of networking concepts (IP addressing, DNS, DHCP, Wi-Fi)
- Strong customer service skills and the patience to explain technical issues in plain language
- Clear written communication for ticket notes and documentation
- Ability to handle confidential information responsibly
- Reliable transportation and availability for the full internship period
- By the end of the internship you will have hands-on experience with:
- Enterprise device management with Microsoft Intune and Windows Autopilot
- Microsoft 365 and Entra ID (Azure AD) administration basics
- Active Directory user and group management
- Cloud-managed networking with Cisco Meraki
- ITIL-style ticket handling, documentation and escalation
- Security practices in a PCI DSS and GDPR environment, including MFA and least-privilege access
- Professional communication with non-technical users across many locations
- Required qualifications
- Preferred qualifications
- CompTIA A+, Network+ or Security+, or Microsoft Fundamentals certifications (MS-900, MD-102 coursework), earned or in progress
- Prior help desk, campus IT or retail tech support experience
- Exposure to Active Directory, Intune or another device management tool
- Familiarity with a ticketing system such as Jira Service Management
- Interest in a career in systems administration, networking or cybersecurity
Preferred qualifications
- CompTIA A+, Network+ or Security+, or Microsoft Fundamentals certifications (MS-900, MD-102 coursework), earned or in progress
- Prior help desk, campus IT or retail tech support experience
- Exposure to Active Directory, Intune or another device management tool
- Familiarity with a ticketing system such as Jira Service Management
- Interest in a career in systems administration, networking or cybersecurity
- By completing this online application for employment, you certify that the information on this application is true and complete to the best of your knowledge. You understand that any misrepresentation or omission of fact in response to any inquiry made in this application may result in rejection of application or, if hired, dismissal whenever it is discovered. You authorize and release all parties from any liability or damage that may result from seeking, furnishing, or using such information. You understand and agree that, if hired, your employment is for no definite period and may, regardless of the date of payment of compensation, be terminated by Grimco, Inc. at any time, for any or no reason, with or without notice. You understand that no representation to the contrary is valid unless in writing, set a definite term of employment, and signed by the company's CEO. You further understand and agree that any job offer is contingent upon your passing, to the company's satisfaction, a drug and/or alcohol test, criminal background check and other possible screenings. You understand that this application is active for 90 days only, and if you do not hear from the company but still wish to be considered for employment after 90 days, you will need to fill out a new application.
- Grimco is a wholesale sign supply distributor with about 45 locations across North America and a UK subsidiary, Multipanel UK. Our nine-person IT Infrastructure team supports roughly 1,000 endpoints and 200 servers, plus the networks that connect every branch.
- You will work alongside experienced engineers on Microsoft 365, Windows, Intune, Active Directory and Meraki networking. Interns get real tickets, real users and a mentor, not busywork.
About Grimco
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Grimco
Manufacturing Associate - Mixer (2nd Shift: 3pm to 11pm)
Manchester, USA
Manufacturing Associate - Mixer (3rd Shift: 11pm to 7am)
Manchester, USA
Outside Sales Representative (Northeast Territory)
Easton, USA
POSITION SUMMARY WHO IS GRIMCO The Apparel Sales Specialist (Outside Sales) – Northeast is responsible for driving profitable growth of Grimco’s Apparel business within the Northeast territory (CT, MA, ME, NH, NJ, NY, PA
Outside Sales Representative (Northeast Territory)
Carlstadt, USA
POSITION SUMMARY WHO IS GRIMCO The Apparel Sales Specialist (Outside Sales) – Northeast is responsible for driving profitable growth of Grimco’s Apparel business within the Northeast territory (CT, MA, ME, NH, NJ, NY, PA
Outside Sales Representative (Northeast Territory)
Billerica, USA
POSITION SUMMARY WHO IS GRIMCO The Apparel Sales Specialist (Outside Sales) – Northeast is responsible for driving profitable growth of Grimco’s Apparel business within the Northeast territory (CT, MA, ME, NH, NJ, NY, PA
Manufacturing Associate - Pallet Wood Prep Cutter (2nd shift: 3pm-11pm)
Manchester, USA
The Pallet Wood Prep Cutter prepares and cuts wood components used to build, repair, and support pallets and other material-handling needs in the manufacturing operation. This position measures, marks, cuts, sorts, and s
Manufacturing Associate - Mixer (2nd Shift: 3pm to 11pm)
Manchester, USA
Manufacturing Associate - Mixer (3rd Shift: 11pm to 7am)
Manchester, USA
Corporate Recruiter
Sunset Hills, USA
Outside Sales Representative (Northeast Territory)
Easton, USA
Outside Sales Representative (Northeast Territory)
Carlstadt, USA
Outside Sales Representative (Northeast Territory)
Billerica, USA
Manufacturing Associate - Pallet Wood Prep Cutter (2nd shift: 3pm-11pm)
Manchester, USA