IT Support Executive
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
**Job Description – IT Support Executive** **Department:** Information Technology (IT) **Reports To:** IT Manager / Operations Manager **Job Summary** The IT Support Executive is responsible for maintaining the company's IT infrastructure, providing technical support to employees, administering the CRM system, and ensuring the smooth functioning of all business applications. The role supports daily operations by maintaining secure, reliable, and efficient technology syst
Key Skills for This Role
Full Job Posting
Job Summary
The IT Support Executive is responsible for maintaining the company's IT infrastructure, providing technical support to employees, administering the CRM system, and ensuring the smooth functioning of all business applications.
The role supports daily operations by maintaining secure, reliable, and efficient technology systems across all branches.
Key Responsibilities
- Provide technical support for desktops, laptops, printers, scanners, biometric devices, and other IT equipment.
- Troubleshoot hardware, software, network, internet, email, and Microsoft 365 issues.
- Install, configure, and maintain operating systems, software, and user accounts.
- Administer the CRM system, including user management, access permissions, lead allocation, reports, dashboards, and workflow configuration.
- Coordinate with CRM vendors for issue resolution, system upgrades, integrations, and enhancements.
- Support business applications such as CRM, HRMS, and document management systems.
- Maintain network infrastructure, Wi-Fi, VPN, and internet connectivity across branches.
- Ensure regular data backups, system security, antivirus protection, and compliance with IT policies.
- Maintain IT asset inventory and coordinate hardware procurement, repairs, and preventive maintenance.
- Train employees on IT systems, CRM usage, and cybersecurity best practices.
- Prepare IT documentation, user manuals, and periodic support reports.
Qualifications
- Bachelor's Degree or Diploma in Computer Science, Information Technology, or a related field.
- 1-2 years of experience in IT Support or System Administration.
- Experience with CRM platforms and Microsoft 365 will be an added advantage.
• CRM Administration & User Management
- Microsoft 365
• IT Security & Data Backup
- Strong problem-solving and communication skills
- Customer-focused with the ability to manage multiple priorities
- This version is concise while still covering **IT support, infrastructure, networking, and CRM administration**, making it ideal for an IT Support Executive in an immigration consultancy.
Salary: AED 3000 - AED 4000
Pay: AED3,000.00 - AED4,000.00 per month
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Featured Experts Management Consultancy
Immigration Sales Counselor
Doha, QAT
We are seeking an Immigration Sales Counselor to manage inbound leads and sell immigration services for Canada, Australia, the UK, and Europe. You will engage clients via phone, email, and social media, provide expert gu
Immigration Sales Consultant
الرياض, KSA
Exciting Opportunity: Immigration Consultant – Join Our Dynamic Team! As an Immigration Consultant, you will play a pivotal role in helping clients navigate their migration journey while selling services for Permanent Re
Immigration Sales Consultants
جدة, KSA
As an Immigration Consultant, you will play a pivotal role in helping clients navigate their migration journey while selling services for Permanent Residency and Work Permits to some of the world’s most sought-after dest
Sales Consultant
Abu Dhabi, UAE
Job description: Are you an experienced sales professional who excels at building strong client relationships? Do you have a solid understanding of immigration pathways to Canada, Australia, the UK, or various European c