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IT Support Engineer - Enterprise Monitoring (Data Centre Operations)

GSSTech Group

Abu Dhabi, UAE

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Overview

We are hiring an IT Support Engineer to join a Data Centre Operations team supporting a leading UAE financial institution in Abu Dhabi.

This is a hands on, junior to early career role focused on system monitoring, backup operations, and core banking support.

What You Will Do

Perform daily system monitoring across servers, hardware, applications, and key processes, including uptime checks and verification of scheduled jobs such as backups and DR replication
Execute daily backup operations, ensuring file systems and data are backed up correctly, recovery media is created, and media is recycled
Provide level 1 support across teams, investigating and troubleshooting issues as they arise
Monitor performance and capacity across IT systems, applications, and data centre components
Support core banking end of day activities and generate related reports
Respond to IT, data centre, and database alerts and hardware malfunctions
Track, document, and report incidents accurately

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