naukri
IT Support Engineer | End User Support & Desktop Support Engineer | IT
Prabha Technologies
Dubai, UAE
Entry
2 days ago
Computer TechnicianMicrosoft 365 SupportIT Support SpecialistHelp Desk SupportEnd User SupportHardware Support
Free
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Computer TechnicianMicrosoft 365 SupportIT Support Specialist
About the Role
Provide technical support for hardware, software, and network issues, manage user hardware/software deployment, and perform system maintenance.
Key Skills for This Role
Computer TechnicianMicrosoft 365 SupportIT Support SpecialistHelp Desk SupportEnd User SupportHardware Support
Full Job Posting
Overview
- Provide immediate and effective Tier 1 and Tier 2 technical support for hardware, software, and network issues impacting end-users, minimizing downtime and ensuring operational continuity.
- Diagnose and resolve complex desktop and laptop problems, including operating system errors, application malfunctions, and peripheral connectivity issues, with a focus on root cause analysis.
- Manage and deploy new user hardware and software, ensuring timely setup, configuration, and user onboarding to facilitate productivity.
- Perform routine system maintenance, including patching, updates, and security scans, to proactively prevent issues and maintain system integrity.
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