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indeed

IT Support Engineer

TECHNOWAVE ID SYSTEMS (P) LIMITED
Dubai, UAE
Senior
Onsite
Discovered 4 weeks ago
SQL ServerSQL queriesWindows ServerApplication deploymentREST APIsJSON

Full Job Posting

Technical knowledge

  • Good knowledge of SQL Server and SQL queries; basic understanding of Windows Server and application deployment.
  • Knowledge of REST APIs, JSON, XML, HTTP/HTTPS, and web services.
  • Understanding of file-based integrations such as CSV, TXT, Excel, and SFTP.
  • Experience troubleshooting application logs and Windows services; basic networking knowledge.
  • Understanding of software installation, configuration, and troubleshooting.
  • ERP integration knowledge, including SAP, Oracle NetSuite, or similar systems, is an advantage.
  • Knowledge of RFID, barcode, and Android devices.

Education and experience

  • Bachelor's degree in Computer Science or Information Technology.
  • 2–4 years of experience in software/application support or a similar technical support role.
  • Experience supporting enterprise applications and customer-facing software is preferred.

Work location

  • Work location is in person.

Responsibilities

  • Support and troubleshoot software and applications, including enterprise and customer-facing applications.
  • Troubleshoot application issues using logs and Windows services.
  • Support application deployment and software installation, configuration, and troubleshooting.
  • Work with SQL Server and SQL queries in support of application issues.
  • Support integrations involving REST APIs, JSON, XML, HTTP/HTTPS, web services, and file-based formats or transfers.
  • Address basic networking issues and support RFID, barcode, and Android devices.

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