IT Support Engineer
Skills
About This Role
Overview
Zapegg Tax Consultant is seeking a skilled and proactive IT Support Engineer to join our technical team in **Dubai**.
This role is ideal for a technology-focused professional who can maintain IT systems, provide technical assistance, and ensure smooth day-to-day operations within a professional consultancy environment.
Key Responsibilities
- Provide technical support for hardware, software, and network-related issues.
- Install, configure, and maintain computers, printers, and IT equipment.
- Troubleshoot system errors and resolve technical problems efficiently.
- Monitor network performance and ensure system stability.
- Manage user accounts, email systems, and access permissions.
- Ensure data security through regular backups and antivirus protection.
- Maintain IT documentation, asset records, and support logs.
- Assist in software upgrades, system updates, and new technology implementation.
- Coordinate with external vendors for advanced technical support when required.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 2–4 years of experience in IT support or system administration roles.
- Strong knowledge of computer hardware, software, and networking concepts.
- Experience with troubleshooting and IT infrastructure maintenance.
- Familiarity with Microsoft systems and cloud-based platforms is an advantage.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
Skills & Competencies
- Strong technical troubleshooting abilities
- Attention to detail and system accuracy
- Time management and multitasking skills
- High level of responsibility and confidentiality
- Ability to work independently and as part of a team
- At Zapegg Tax Consultant, reliable IT systems are essential for maintaining operational efficiency and delivering quality client services.
- This IT Support Engineer position in **Dubai** offers an excellent opportunity to grow your technical career while contributing to a professional and dynamic consultancy environment.
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