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naukri

IT Support

Dicetek LLC
Dubai, UAE
Mid-Senior
2 weeks ago
System ConfigurationIT Support SpecialistTechnical Support AnalystUser Support AnalystIT TechnicianDesktop Support Technician
Free

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System ConfigurationIT Support SpecialistTechnical Support Analyst
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Overview

  • Provide first-line support to users experiencing technical issues, ensuring timely and effective resolutions to minimize downtime.
  • Diagnose hardware and software problems through remote troubleshooting tools, enhancing customer satisfaction with efficient solutions.
  • Install, configure, and maintain operating systems and applications, ensuring compliance with organizational standards.
  • Manage user accounts and permissions, safeguarding sensitive information while enabling appropriate access for all users.

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