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About the Role
Computer Assistant / Software Support Executive Location: Sheikh Zayed Road, Dubai, UAE About Us Digital Hakimi Trading LLC (Ezi-Pos Cloud) is a software company providing POS and business management solutions for restaurants, retail stores, supermarkets, and salons across the UAE.
Key Skills for This Role
Full Job Posting
About Us
Digital Hakimi Trading LLC (Ezi-Pos Cloud) is a software company providing POS and business management solutions for restaurants, retail stores, supermarkets, and salons across the UAE.
Job Summary
We are looking for a Computer Assistant / Software Support Executive to join our team.
The successful candidate will install and configure computers, printers, and POS hardware, provide on-site customer training, and assist customers in using our billing software efficiently.
Responsibilities
- Install and configure Windows operating systems.
- Install and troubleshoot printers, barcode scanners, cash drawers, and POS hardware.
- Install and configure our POS and billing software.
- Visit customer locations across the UAE for software installation and training.
- Train customers on billing, invoicing, sales, inventory, purchases, reports, and daily operations.
- Provide basic troubleshooting and technical support.
- Coordinate with the support team to resolve customer issues.
- Maintain installation and service records.
- Deliver professional customer service during on-site visits.
Requirements
- Good knowledge of Windows installation and computer troubleshooting.
- Experience installing printers and basic networking.
- Experience with POS, ERP, Billing, or Business Software is preferred.
- Good communication skills in English. Arabic is an advantage.
- Willingness to travel to customer locations across the UAE.
- UAE Driving License is preferred.
- Basic knowledge of Microsoft Office.
• Location: Sheikh Zayed Road, Dubai
- Working Hours: 12:30 PM – 9:00 PM
Salary & Benefits
- **Guaranteed Salary:** AED 2,500 -4000 per month
- Performance-based incentives available.
- Training and career growth opportunities.
- Pay: AED2,500.00 - AED4,000.00 per month
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