IT-SPECIALIST
Skills
About This Role
Overview
- Technical Support:
- Provide first-level support for hardware and software issues, including workstations, printers, and mobile devices.
- Network Maintenance:
- Monitor and maintain local area networks (LAN), Wi-Fi systems, and VPN connections to ensure maximum uptime.
- System Administration:
- Manage user accounts, permissions, and security settings within the company ecosystem.
- Hardware Management:
- Assist in the installation, configuration, and upgrading of computer components and peripherals.
• Security & Backups
- Implement and monitor data backup protocols and ensure antivirus software is up to date across all systems.
- Documentation:
- Maintain accurate logs of equipment inventory, software licenses, and technical support tickets.
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